Help Centre

lickbd Frequently Asked Questions

Everything you need to know about lickbd — from creating your account and depositing via bKash or Nagad, to cricket betting rules, bonus terms, and staying safe.

This page brings together the most common questions our Bangladeshi players ask. Browse by topic below — whether you need help with a deposit, want to understand a bonus condition, or have a question about betting on BPL matches. If you cannot find what you are looking for, contact our support team at [email protected] any time, 24 hours a day, 7 days a week.

Instant bKash Deposits
Funds credited in under 5 minutes via bKash, Nagad, and Rocket.
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BPL & IPL Betting
Live cricket markets, pre-match odds, and in-play updates in BDT.
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500+ Games
Slots, live casino, fishing games, and more from top global studios.
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Welcome Bonus
New players receive a welcome bonus on their first qualifying deposit.
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24/7 Support
Our team is available around the clock in Bangladesh Standard Time.

👤 Account & Registration

Signing up, verifying your identity, managing your profile

1 How do I create a new lickbd account?

Creating a lickbd account takes under two minutes. Visit lickbd.app, tap the lickbd Login link, and fill in your username, email address, mobile number, and a strong password. Once you submit the form, a verification code is sent to your registered mobile number — enter it to activate your account. You must be 21 years of age or older to register.

Time to register: under 2 minutes
2 What age do I need to be to play on lickbd?

You must be at least 21 years old to register and play on lickbd. This is a strict platform-wide policy that applies to all players in Bangladesh regardless of the game type — casino, slots, cricket betting, or fishing games. lickbd conducts age verification during the KYC process and will permanently close any account found to belong to an under-21 player.

Minimum age: 21+
3 What documents do I need to verify my lickbd account?

lickbd requires a valid government-issued photo ID to complete KYC verification. Accepted documents include a National ID Card (NID), passport, or birth certificate issued by the Bangladesh government. You will also need to confirm ownership of your registered mobile number and, in some cases, provide a selfie holding the document. Verification is typically completed within 24 hours of submission.

KYC completion: within 24 hours
4 I forgot my lickbd password — how do I reset it?

Use the "Forgot Password" link on the lickbd login page. Enter your registered email address or mobile number and a reset link or OTP will be sent to you. Follow the instructions to set a new password. If you no longer have access to your registered contact details, email [email protected] from the email address on file and our team will manually verify your identity before resetting access.

5 Can I have more than one lickbd account?

No. lickbd strictly permits one account per person, per household, and per device. Opening multiple accounts — whether to claim additional bonuses or for any other reason — is a violation of our Terms & Conditions. If duplicate accounts are detected, all associated accounts will be suspended and any pending bonuses or winnings may be forfeited. Contact support if you believe a duplicate was created in error.

Policy: one account per player
6 How do I close my lickbd account permanently?

To permanently close your lickbd account, email [email protected] with the subject line "Account Closure Request" from your registered email address. Withdraw any remaining balance before submitting the request — funds in a closed account cannot be recovered after closure is confirmed. If you are closing your account due to a gambling concern, we recommend requesting self-exclusion instead, which preserves your balance while blocking access.

💳 Deposits & Withdrawals

bKash, Nagad, Rocket, bank transfer, limits, fees, processing times

7 How long does a bKash deposit take on lickbd?

bKash deposits on lickbd are credited to your account within 1 to 5 minutes in most cases. During peak hours — particularly around live BPL or IPL match starts — processing may occasionally take up to 15 minutes. If your deposit has not appeared after 30 minutes, take a screenshot of the bKash transaction confirmation and send it to [email protected] for manual reconciliation.

Typical credit time: 1–5 minutes
8 What is the minimum deposit amount on lickbd?

The minimum deposit on lickbd is ৳200 for most payment methods including bKash, Nagad, and Rocket. Bank transfer deposits via Dutch-Bangla Bank (DBBL), BRAC Bank, or other partner banks may carry a higher minimum of ৳500 due to bank processing fees. There is no maximum deposit limit set by lickbd, though your payment provider may impose its own daily limits on mobile money transfers.

Minimum deposit: ৳200 (mobile money) · ৳500 (bank transfer)
9 Which payment methods does lickbd accept?

lickbd accepts bKash, Nagad, Rocket, and Upay for instant mobile money deposits and withdrawals. Bank transfer is supported via Dutch-Bangla Bank, BRAC Bank, Islami Bank Bangladesh (IBBL), Sonali Bank, and City Bank. International card payments via Visa and Mastercard are also accepted for players who prefer that route. All transactions are processed in Bangladeshi Taka (BDT).

Fastest method: bKash / Nagad (1–5 min)
10 What is the minimum withdrawal amount on lickbd?

The minimum withdrawal on lickbd is ৳500 for bKash, Nagad, and Rocket. Bank transfer withdrawals carry a minimum of ৳1,000. Before withdrawing, ensure your account KYC verification is complete — unverified accounts cannot process withdrawals. Any active bonus wagering requirement must also be met in full before a withdrawal request involving bonus-derived funds is approved.

Minimum withdrawal: ৳500 (mobile money) · ৳1,000 (bank)
11 How long does a withdrawal from lickbd take to arrive?

Withdrawals to bKash and Nagad are typically processed within 30 minutes to 2 hours of approval during Bangladesh Standard Time (UTC+6) business hours. Bank transfer withdrawals take 1 to 3 working days depending on your bank. Requests submitted outside business hours or on Bangladeshi public holidays (Eid, Victory Day, etc.) are processed the next working day. lickbd does not charge any withdrawal fee on its side.

bKash / Nagad: 30 min–2 hrs · Bank: 1–3 working days
12 Does lickbd charge fees on deposits or withdrawals?

lickbd does not charge any platform-side fee on deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own standard transaction charges. For example, bKash charges a small service fee on cash-out transactions. Always check your provider's current fee schedule. lickbd will never deduct any additional charge from the amount you request to withdraw.

🎮 Games & Gameplay

Cricket betting, slots, live casino, RTP, mobile play, fair play

13 What cricket matches can I bet on at lickbd?

lickbd offers betting markets on all major international and domestic cricket formats including BPL (Bangladesh Premier League), IPL (Indian Premier League), T20 World Cup, ICC ODI World Cup, Test matches involving the Bangladesh Tigers, and bilateral series featuring top-ranked nations. Markets include match winner, top batsman, total runs, over/under, and live in-play betting with real-time odds updates during the match.

Live in-play betting: available on all major matches
14 Are the slot games on lickbd fair?

Yes. All slot games on lickbd are supplied by internationally certified studios including Pragmatic Play, NetEnt, and Microgaming, whose titles use independently audited Random Number Generators (RNGs). Each game's Return to Player (RTP) percentage is published in the game information panel — most lickbd slots carry an RTP between 95% and 97%. lickbd does not alter game outcomes; results are generated entirely by the provider's certified RNG engine.

Typical slot RTP: 95%–97%
15 Can I play lickbd games on my mobile phone?

lickbd is fully optimised for mobile play on Android and iOS devices. The entire game library — slots, live casino tables, cricket betting, and Dragon Fishing — is accessible through your mobile browser without downloading any separate app. The site is built mobile-first, so navigation, deposits, and gameplay all work smoothly on a standard Bangladeshi smartphone with a 4G or Wi-Fi connection.

16 What is the minimum bet amount on lickbd cricket markets?

The minimum stake on lickbd cricket betting markets is ৳50 per selection. This applies to pre-match and live in-play markets across BPL, IPL, and international fixtures. Maximum stake limits vary by market and match importance — high-profile T20 finals typically allow larger maximum bets than early-round group games. Exact maximum limits are displayed on each individual market before you place your bet.

Minimum cricket bet: ৳50
17 What happens to my cricket bet if a match is abandoned or rained off?

If a cricket match is officially abandoned before a result is possible — due to rain, a pitch issue, or any other external reason — all pre-match bets on the match winner market are voided and stakes are returned in full to your lickbd account. In-play bets placed after the match started may be settled differently depending on how many overs were bowled. Full details are in the lickbd Sports Betting Rules, available on the platform.

🎁 Bonuses & Promotions

Welcome bonus, wagering requirements, free spins, loyalty rewards

18 What welcome bonus does lickbd offer new players?

lickbd offers new players a welcome bonus on their first qualifying deposit. The bonus amount and percentage match are displayed on the promotions page at the time of registration — offers are updated regularly and may vary during special events like Eid, Pohela Boishakh, or major cricket tournaments. To claim the welcome bonus, opt in during the deposit process; it is not applied automatically unless specified in the offer terms.

Check the Promotions page for the current offer
19 What is a wagering requirement and how does it work on lickbd?

A wagering requirement (also called a playthrough requirement) is the number of times you must bet your bonus amount before it can be converted to withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets before withdrawing the bonus funds. On lickbd, wagering requirements are displayed clearly in every bonus offer's terms and conditions before you opt in.

Example: ৳1,000 bonus × 20x = ৳20,000 total wager needed
20 Do all games contribute equally to bonus wagering on lickbd?

No. Different game categories contribute different percentages toward clearing a wagering requirement on lickbd. Slots typically contribute 100%, while live casino table games such as Evolution Gaming's live baccarat and roulette may contribute 10%–20%. Sports betting contributions vary by promotion. The exact contribution rates for each game type are listed in the specific bonus offer's terms and conditions — always check before playing.

21 Does lickbd offer a loyalty or VIP programme?

lickbd rewards regular players through an ongoing loyalty programme. Players accumulate points based on their real-money wagers across all game categories, which can be redeemed for bonus credits or used to unlock higher-tier benefits. Higher loyalty tiers unlock perks such as faster withdrawal processing, personalised deposit bonuses, and dedicated account management. Full details of the current tier structure are available inside your lickbd account dashboard.

22 Can I withdraw my bonus before completing the wagering requirement?

No. Bonus funds and any winnings derived from bonus funds cannot be withdrawn until the full wagering requirement attached to that bonus has been met. If you request a withdrawal before completing the wagering requirement, lickbd will remove the active bonus and any associated bonus-generated winnings from your account, and only your original real-money balance will be released for withdrawal. Your real-money balance is never at risk from this process.

Real-money balance: always withdrawable regardless of bonus status

🛡️ Safety & Responsible Gaming

Account security, platform safety, self-exclusion, 21+ policy, support

23 Is lickbd a safe and legitimate platform for Bangladeshi players?

lickbd is a safe and reliable platform built specifically for the Bangladeshi market. The site uses 256-bit SSL encryption to protect all data in transit between your device and our servers. Player funds are held in segregated accounts, separate from operational funds, so your balance is protected regardless of platform activity. All casino games are supplied by certified providers with independently audited RNGs. lickbd does not share your personal data with third parties without your consent.

Security: 256-bit SSL encryption · segregated player funds
24 How do I set a deposit limit on my lickbd account?

Log in to your lickbd account, go to Account Settings, and select Responsible Gaming. From there you can set a daily, weekly, or monthly deposit limit in BDT. Limits take effect immediately when reduced. If you request an increase to an existing limit, a 7-day cooling-off period applies before the new higher limit becomes active — this delay is a deliberate safeguard. There is no charge for setting or adjusting deposit limits.

Limit reduction: immediate · Limit increase: 7-day delay
25 How do I self-exclude from lickbd if gambling is becoming a problem?

Email [email protected] with the subject line "Self-Exclusion Request" from your registered email address. Specify whether you want a temporary exclusion (3 months, 6 months, or 1 year) or a permanent exclusion. Our welfare team will action the request within 2 hours, at any time of day, including weekends and Bangladeshi public holidays. During self-exclusion you will not receive any promotional emails from lickbd. Permanent exclusions are irreversible.

Response time: within 2 hours · Permanent exclusion: irreversible

Still Have a Question?

Our support team is available 24 hours a day, 7 days a week in Bangladesh Standard Time. You can also explore lickbd's full game library or head to the responsible gaming page for detailed guidance on staying in control.

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